“Found on Yelp and the great past reviews – they are all spot on – I would give them more stars if I could! Gary was great, professional, got straight to diagnosing my water leaks which was my emergency call to him. He found where they were comming from and was fast to fix – within 2 hrs he took care of leaks and also repaced one of my sump pumps that was not working properly. I already scheduled a followup for some more work I need done that I was waiting to find the right company – I found the right company!”
Gary and Plumbing Pros is as good as it gets. First, the normal visit. I called Gary just before quarantine (little did I know) to have him come out and inspect my ejector pit. After terrific service and fair prices, Gary let me know that if I needed anything else to just give him a call. Now, onto the “over and beyond” part. I texted Gary tonight because I was having garbage disposal issues. Not only did he reply with advice and a few questions, after I told him I had fixed the disposal but was still having trouble re-attaching some of the fittings, he offered to FaceTime and show me how it’s done! It wasn’t just that he helped me solve the problem, it was that he was more than happy to assist without needing to be “paid” to come out to visit. Again, I would have be open to having him come out if it turned out the problem was serious, but I was even happier to accomplish something “myself” with his help. I will never call another plumber for any job moving forward, and I highly recommend Plumbing Pros for work in the area. The best.
We discovered a gas leak on a Sunday, so I called around to about 5 different companies to find an appointment and compare pricing. I went with Plumbing Pros because out of everyone I spoke to, I felt that Gary was the most knowledgeable about the work and transparent about the cost. We set an appointment for the next day and his guys were even able to meet me earlier than scheduled, which was great. They came in, quickly identified what solution was needed, went to get the necessary replacement pipes/valves, and were completely done with the repair in less than 2 hours. The price was reasonable compared to other quotes I received. On top of all that, the guys who came out were very pleasant to work with. Overall, I’m very satisfied with the quality of service and will be calling on them again for future repairs.